FREQUENTLY ASKED QUESTIONS

BOOKING YOUR ADVENTURE

What is the total capacity at CKMP?
CKMP is a boutique backcountry lodge that has a capacity of 12ppl
We have 6 rooms, each with 2 queen beds & a private bathroom. All packages are quoted based on double occupancy
*If you book as a solo rider or an odd number group, there is a chance you will be paired up with another individual*

How do I book a trip to CKMP?
Start by using our booking page to open a dialogue with our Guest Services team on your group size, trip duration, and preferable dates.

When is the best time to book?
Depending on your group size, we usually book 6 months in advance. Larger groups will need to book well in advance to accommodate up to 12 people.. Sometimes we can fit in small groups with other larger ones if space is available.
When submitting a booking inquiry, give a range of preferable dates and group size to allow for more trip options.

How do I get to CKMP? Where should I fly into?
*See the Getting Here section under the WINTER tab*
We recommend you fly into the Kelowna International Airport in Kelowna, British Columbia.
CKMP Is located about 1.5 hrs from the Kelowna International Airport
You have the option of renting a vehicle at the airport, or booking the shuttle option – we recommend that you request winter tires when booking your vehicle *a 4×4 is not required.
A detailed driving map and instructions will be provided upon registration.

What does a typical day at CKMP look like?
All times are subject to change, but a typical day during your trip would look like this:
745a: Breakfast & pick up your lunch from the Chef
830a: Head down to the shop and get gear on
9-9:15a: Out the door and off to one of the riding areas
430p-5p: Return back to CKMP
5p-630p: Relax in the hot tub, enjoy some apres bevvies and snacks
630p: Dinner
*The Loft is equipped with a Hot Tub, Patio Fire Table, Juke Box, Pool Table, Foosball Table, 2 TVs & Stereo system to keep you and your group entertained each night

What is included in my SLED INCLUSIVE package?
Accommodations: 6 bedrooms, each with 2 queen beds and private bathroom *based on double occupancy*
Meals & Snacks: Breakfast, lunch & dinner are all prepared by our in house Chefs with a local farm to table philosophy. Each meal is themed and executed with the highest of standards.
2021 Ski-Doo Summit X with Expert Package (Incl Fuel & Oil) *OPTION to add on a 2021 850 ETEC TURBO – $195.00 per day includes 11L fuel caddy*
Safety Gear: Avalanche Pack, shovel, probe, transceiver, radio
Training: proper use of all safety gear, practice using transceivers
Guide Fee
Trail Passes

What is NOT included in my package?
Transportation to CKMP
Alcoholic Beverages
Auto Gratuity (15%) on meals
Snowmobile Gear (bring your own pants, jackets, boots, helmets, goggle, gloves – we do have some rental gear, inquire when booking for availability & pricing)

If I choose not to ride a day during my trip or I am injured during my trip, is there a refund?
No, we cannot accommodate a refund for those reasons

Do I need to bring my own bottled water or sports drinks?
No. Water & Gatorade are provided each morning to take up on the mountain. We strongly encourage guests to bring a reusable water bottle and fill up with filtered water to reduce plastic use. We have CKMP branded YETI bottles in our merchandise store if you forget yours!

Can I bring my own alcohol?
No, outside alcohol is NOT permitted.

Is there Wi-Fi and Cell service at the lodge?
Yes. There is cell service and free Wi-Fi.

Are there massage services available?
Yes, these need to be booked at least 2 weeks in advance to confirm availability. All appointments are booked on a first come, first served basis.

What age do I have to be?
Please review our MINOR POLICY in the Terms & Conditions Section.

How do I pay?
CKMP accepts Mastercard, Visa & Amex

INSURANCE / CANCELLATION POLICY

What is your cancellation policy?
Prior to 90 days from your trip start date, a full refund less non refundable deposit.
90-30 days from you trip start date, 50% is refunded less non-refundable deposit
Less than 30 days from your trip start date, no refund – 25% of your trip value allocated to a future trip or 100% transferable to another individual for the current booked trip dates.

Can I buy snowmobile insurance?
Yes.
We offer sled insurance for $40 per day on our snowmobiles. This policy covers damage OVER $2500.
Any damage UNDER $2500, the guest is responsible for.
Insurance only covers YOUR sled.
It DOES NOT cover:
Other sleds involved in the accident or run-in
Heli transport of you or your sled

Should I buy medical insurance / trip interruption or trip cancellation insurance?
We recommend you purchase all of the above to make sure you are covered for your trip.
We work with Uniglobe Specialty Travel – please contact directly for quotes: getaway@uniglobespecialtytravel.com

I am unable to make my trip due to an emergency, can I get a refund?
Have you purchased Trip Cancellation insurance? If so, please contact the insurance provider to start a claim. Contact CKMP asap to let us know. Review our Cancellation Policy and Terms & Conditions for more details.

I have a criminal record from my past, can I get into Canada?
We cannot confirm yes or no, you need to contact a Canadian Immigration Lawyer to go over your situation. We will not provide a refund if you get turned away at the border.
Here are resource links to Canada Government sites that will be able to help with this process:
http://www.cic.gc.ca/ctc-vac/getting-started.asp
http://www.cic.gc.ca/english/information/applications/guides/5312ETOC.asp#5312E4

PHOTO & VIDEO

I have a Go-Pro and some camera gear, can I bring it all?
You are more than welcome to use your go-pro or phone to capture photos & video while out on the mountain.
There is limited space in the Highmark Avalanche Bag so you need to pack efficiently.
We do work with local photographers & videographers if you would like to book them to capture your day. Inquire for pricing.

I have some great photos from my trip, how can I share them with you?
We love sharing our guest photos!
Tag @CarlKusterMtnPark on instagram with the following hashtags to possibly have your shots featured on our pages.
#itslikechristmaseveryday
#ckmpcrew

If you would like to share your photos with your group, contact CKMP and we can pass them along.

WEATHER

How much snow does CKMP receive annually?
Approximately 500 inches (1,270 centimeters) of snow.

What is the average temperature?
The average daily temperature ranging from -2ºC(28ºF) to -12ºC(10ºF)

When does CKMP’s Winter season start and when do we open?
Our winter season is from November 25t to April 25th.

When does CKMP’s Summer season start and when do we open?
Our summer season is from July 1st to late September 30th.

RIDING HERE

How many people will I be in a group with?
Group size is up to 12 riders. We ride a 1:6 Guide to Guest ratio. We do our best to pair groups up with like abilities based on each person’s WINTER GUEST REGISTRATION personal skill evaluation.
*If you would prefer to book a private guide for you or your group, please inquire about pricing and availability*

Can I book as a single guest?
Yes.
When you fill out your Winter Guest Registration, you will outline your riding ability so we can pair you with the group that best suits your ability. If you are looking for a 1-1 experience, inquire about booking a private Guide for your trip.
CKMP Accommodation is based on double occupancy.
As a solo guest, there is a chance you will be paired up in a room with another individual guest or odd-numbered group member.

Can we book a private guide for our group?
Yes.
If you would prefer to ride with a private guide, we can quote you per day or per trip

Does it matter if I’ve never ridden in the mountains?
No.
Our guides will tailor your adventure to your skill level. When you fill out your booking inquiry, you will outline your skill level so we can be sure to pair you with the appropriate group
If you have ridden in the mountains, even the most experienced trail riders can find mountain riding a new and exciting challenge.

I only snowmobile a couple times a year, what kind of shape should I be in before coming to CKMP? Should I be doing specific training?
Snowmobiling can be a demanding physical activity. The terrain and snow conditions can challenge even the most skilled and in shape rider. Getting stuck, digging out and just generally riding the snowmobiles require a lot of energy. A regular fitness routine with cardio, leg and arm strengthening exercises are a good start to snowmobile fitness.
Our Guides spend a lot of time off season on rowing machines to build up strength & endurance.

Can you accommodate specific dietary restrictions?
Absolutely, but we need to know the specific details when you fill out your Winter Guest Registration form. Please make note if your restriction is a preference or an allergy and how serious the allergy is.
For more detailed restrictions, please contact us directly so we can work with our Chefs to ensure it’s noted on your file.

GEAR

What type of riding gear should I bring?
Our guides wear Ski-doo Helium 30 jackets, Ski-doo Helium 30 pants, and use Ski-doo Mountain Gloves or Backcountry Gloves.
Motocross style helmet with dual lens goggles are required, Modular helmets do not work for mountain snowmobiling.
For more information on this gear, check out the Ski-doo website
Other key items to bring:
Weatherproof Jacket & Pants or Onesie
Snowmobile or snowboard boots (waterproof)
Helmet: Motocross style
Goggles: Dual Lens is best to prevent fogging *bringing 2 pairs is recommended*
Gloves: at least 2 pairs
Moisture wicking base layer (merino wool is what our guides wear)
Socks
*We sell some items on site if you forget anything: goggles, gloves, base layers, socks etc

Can I rent riding gear?
Select sizes of Helium 30 Jackets & Pants, Ski-Doo Helmets and boots are available to rent. **you must inquire in advance for sizing availability**
We DO NOT rent goggles or gloves

Do you have tunnel bags?
Yes.
We have Ski-Doo tunnel bags that are available to rent during your stay. Feel free to bring your own tunnel bag, each sled is equipped with tunnel bag mounts.

Where can I get CKMP Outerwear, branded merchandise and souvenirs?
We have a variety of outerwear, casual wear, goggles, stickers & souvenirs available at CKMP as well as on our online shop @ www.carlkuster.com/shop
Contact us in advance for sizing and availability of Ski-Doo Helium 30 Jackets & Pants.

SNOWMOBILES

What models of Ski-Doo snowmobiles does CKMP have?
2021 Ski-Doo Summit X with Expert Package 165
2021 Ski-Doo 850 E-TEC TURBO 165

Can I modify my sled when I arrive?
Any modifications MUST be approved by CKMP Mechanics or staff.
CKMP Mechanics or staff will do all modifications, guests are NOT permitted to use shop tools or supplies. Shop fees may apply.

Can I bring my own sled?
Yes.
Bookings with your own sled are available at any time during Off-Peak Season: November 25 – December 22 and March 31 – April 25.
If available, Peak Season slots are released 20 days prior to the arrival date. See our Booking page .

What if I damage my rental sled?
We have qualified, on site mechanics who can fix most snowmobile damages

Can I use CKMP tools/shop to fix my own sled?
No.
Our mechanics are available to fix your sled. Shop fees apply

SAFETY

What certifications do CKMP Guides have?
All of our guides are certified with minimum Canadian Avalanche Operations Level 1, 80 hours Wilderness First Aid or OFA Level 3
**CHECK THE CKMP TEAM SECTION TO GET TO KNOW OUR GUIDES!**

Do I need to bring my own safety equipment?
Included in your all inclusive sled rental package are the following: Mammut Barryvox Transceiver, radios, Highmark by Snowpulse Avalanche packs (with probe and shovel)
Feel free to bring your own transceiver, avalanche pack, and backcountry survival equipment you commonly ride with.

What does CKMP do to make sure guests are aware of avalanche conditions?
Each morning the avalanche conditions are discussed with guests. On the first day of riding CKMP guides will review all your safety equipment and how to use it.
We also cover how to interact with our guides to help ensure your safety

TERRAIN

What mountain range will we be riding?
CKMP rides zones in between Sicamous and Revelstoke, British Columbia in the Monashee Mountain Range. For more information on riding areas, check out SledSicamous.com

What is the total acres of terrain we have access to?
We have access to 100,000+ acres of terrain

What elevation does CKMPs lodge sit at?
Our lodge sits at valley bottom which is at 390m. We frequent many different riding areas and leave by truck and trailer.

Do we ride right from the lodge?
It is possible depending on snow conditions.

 

EARLY BIRD PRICING
BOOK NOW UNTIL AUGUST 15TH, 2020 AND GET $247 OFF ANY PEAK SEASON SLED INCLUSIVE PACKAGE FOR THE 2020/2021 SEASON
**DISCOUNT APPLIES TO TRIP BALANCE, NOT THE NON-REFUNDABLE DEPOSIT**

carl kuster mountain park british columbia

Subscribe To Exclusive Content from our Crew!

Join our mailing list to receive the latest news and updates from our team.

Thank you very much!  Watch for our emails!